| Tel:02088431712 Mobile:07929291670 |  | Open Mon-Fri-9.30-4.30 sales@medicalrefrigeration.co.uk |
Conditions of Use
PayPal has recently updated it's User Agreement in selected markets to reflect changes to our refund policy. As of March, 5th 2020, these changes will go into effect globally. In line with industry practice and according to our updated policy, we will not charge a fee to process refunds, however fees from the original transaction will not be returned. This policy will not apply to duplicate transactions or voids. You can review the PayPal User Agreement for more information on our return policies.
Unless otherwise agreed all sales made by JustCatering.Com Ltd
trading as medicalrefrigeration.co.uk are made on these conditions of
sale. No variation of these conditions of sale or any terms supplied
with any order form or other document provided by you will be binding
on medicalrefrigeration.co.uk unless confirmed in writing by a Director
of medicalrefrigeration.co.uk. All goods are subject to availability.
As a result of continuing product development the specification or
design of goods may vary from that shown. You are responsible for
deciding on the suitability of goods offered for any particular purpose
and for the consequences arising for any work we undertake on the goods
at your request.
1. Prices & Payment - All prices in our catalogue, leaflets and our website are in pounds sterling and were correct when published and given in good faith and are subject to VAT at the current rate. medicalrefrigeration.co.uk reserves the right to change the advertised price before you place an order.
Unless otherwise agreed payment is required prior to delivery
of the goods. Where medicalrefrigeration.co.uk agrees to issue
an invoice you must pay the invoice within 30 days of the invoice date.
For so long as any amount to be paid for goods remains owing to
medicalrefrigeration.co.uk, title of goods will remain with
medicalrefrigeration.co.uk and will not pass to you until
medicalrefrigeration.co.uk has received full payment including any
interest due. medicalrefrigeration.co.uk may charge interest at 4%
above the base rate from time to time of LloydsTSB Plc on any amount
not received by the due date until such amount is received, both before
and after judgment..
Payment Methods
2. Delivery - Goods held in stock
are usually delivered within 10 working days on the UK mainland,
although bulky or fragile items may take longer. Ask for details for
deliveries outside of the UK mainland. Risk of loss or damage to goods
shall pass to you upon delivery. Claims for damage to goods must be
noted at the time of delivery and notified to
medicalrefrigeration.co.uk in writing (email or fax) within 24 hours of
delivery to you. Claims for non-delivery of goods must be notified to
medicalrefrigeration.co.uk in writing within 24 hours of the due
delivery date. Goods returned will be accepted entirely at
medicalrefrigeration.co.uk discretion, within 30 days of delivery to
you providing that they are unused, in perfect condition and in their
original packing. Carriage will be charged on all returns. You must
email us at sales@medicalrefrigeration.co.uk to obtain authorisation to
return goods. Any goods returned to medicalrefrigeration.co.uk without
authorisation or not in the condition set out above will be rejected
and returned to you at your cost. medicalrefrigeration.co.uk reserve
the right to charge an administration / Re Stocking charge on all
returns of 50% of value. Where goods do not appear in a
medicalrefrigeration.co.uk publication (including but not limited to
our catalogue, or a leaflet, or our website) and are specially ordered
for you, medicalrefrigeration.co.uk will only accept return of the
goods if they are defective and returned within 2 days of delivery by
you.
Goods that are built to order can not be returned or refunded. If a
customer refuses to take delivery of goods that have been built to
order and paid for in advance then the goods will be returned to the
factory for a maximum of 2 weeks after which they will be disposed of
unless the customer makes arrangements for them to be redelivered at
their own cost.
3. Guarantee & Liability -
Goods supplied by medicalrefrigeration.co.uk are guaranteed in
accordance with the terms of the manufacturers warranty provided with
the goods or for 1 year if not stated with the goods.
Check the details of each manufacturers product warranty before your
purchase. The warranty applies to UK mainland only. If any product
proves defective within 1 year of purchase we will :-
Full Warranty, Parts and Labor.
Will provide for replacing, and fitting free of charge,within the
guarantee period, parts that become defective.
Parts Warranty and return to workshop.
Will provide for replacing, free of charge, within the guarantee period
parts that are defective, upon return of the defective parts. Transport
costs and fitting costs are the responsibility of the purchaser.
The Warranty does not cover:-
a) Glass, light bulbs, refactory materials, drive belts, door seals and
trim.
b) Damage due to normal wear and deterioration of the equipment and it
accessories.
c) Good exported or used out side the UK
d) Damage due to incorrect installation or insufficient or poor
maintenance.
e) Equipment modified by the purchaser.
f) Damage caused by using the equipment for any purpose other that it
was designed for.
Our warranty does not apply to wear and tear, or if a product has been
damaged or misused. Machines returned for repair in warranty where it
is found that the machines has been abused or has not been used as the
machine was designed for will be charged for. This also applies where a
machine has not been properly maintained including cleaning where
applicable. Loan machines are not available. medicalrefrigeration.co.uk
accepts no liability of whatever nature arising from as a result of any
representations, breach of contracts, and late delivery of product,
negligence or otherwise including but not limited to any liability for
indirect or consequential loss, or loss of profits, revenue, business
or goodwill except for liability of death or personal injury caused by
medicalrefrigeration.co.uk negligence. All conditions, warranties,
guarantees and representations, express or implied, by statute, common
law or otherwise in relation to the goods (other than the liability
which medicalrefrigeration.co.uk is not permitted by law to exclude or
restrict) are hereby excluded.
Service/Warranty Call Request
Non-Warranty and Charging:
• Warranty work will only be undertaken on completion of the required
paperwork
• You will not be notified that the service call is chargeable before
the repairs are completed/Invoiced. We use manufacturer’s agents to
carry out the work so it is not possible to do this. It is more
cost-effective to complete the work once the service agent is on site.
If you instruct the agent not to complete the work a call out charge
will be incurred.
• Service calls that are completed and found to be not covered by the
manufacturers warranty will be chargeable.
• Non-Warranty charges will vary from one manufacturer to another
• By placing the warranty service call the originator confirms
acceptance of the terms and conditions of the warranty and understands
that payment will be required under our normal trading terms.
4. Status -
medicalrefrigeration.co.uk may at its absolute discretion decline to
accept orders or to offer credit terms. Placing an order with
medicalrefrigeration.co.uk is taken as authorising us to approach a
credit agency on the details given. All errors and omissions excepted.
All trademarks acknowledged.
DISCLAIMER
Use of this website
Accuracy of information
medicalrefrigeration.co.uk use their best endeavors to ensure that the
information contained in their website is accurate and not misleading.
Accordingly the Company retains the right, without obligation, to amend
or delete product information without notice.
Our liability
In so far as it is possible by applicable law the Company expressly
excludes liability for any claims, loss, demands or damages of any kind
whatsoever, with respect to use of this website or any misleading
information or omissions it may contain, including without limitation,
direct, indirect, incidental or consequential loss or damages, whether
arising from loss of revenue, loss of data, loss of profits or
otherwise. If you are a consumer your Statutory Rights, if any, are not
affected. Nothing in this clause is intended to exclude liability for
death or personal injury arising from the negligence of the Company or
its employees or agents.
Passwords
On registration you will be required to submit a password which you
will need to access your account. You will be responsible for the
security of this password and the Company advises that you do not
disclose it to third parties and that you change it on a regular basis.
The Company will not be liable for any loss resulting from the misuse
of your password.
Customer use
All information provided on this website is intended to be used only by
the customer. The Company does not authorise the use of such
information for any purpose other than your use as immediate consumer,
and prohibits to the maximum extent allowable the resale,
redistribution, and use of this information for commercial purposes.
Copyright
All text, graphics, website design, the selection and arrangement
thereof, and all software compilations, underlying source code,
software (including applets) and all other materials including
photography on this site are the property of the
medicalrefrigeration.co.uk. All rights are reserved.
Trademarks
The Company owns the trademark and medicalrefrigeration.co.uk logo. All
other product and company names and logos mentioned on this website are
or may be the trademarks or registered or unregistered trademarks of
their respective owners.
Any manufacturer or trade mark holder that objects to the use of these
on this site can email there objection to
sales@medicalrefrigeration.co.uk and the offending trade mark, logo or
image will be withdrawn immediately.
UK WEEE Regulations (s12006/3289 Waste Electrical and
Electronic Equipment Regulations 2006 as modified by any subsequent
legislation).
Future WEEE
Justcatering.com Ltd sells its products with either the customer taking
on the WEEE responsibility or justcatering.com ltd retaining the
responsibility on payment of an additional fee ( the amount prevailing
at the time of order). In either case the customer must make clear in
writing on placement of order which of these options they require.
The customer must agree to disclose this agreement to any subsequent
purchaser of the equipment as required by law.
Historic WEEE
The purchaser agrees to absolve JustCatering.com Ltd from its
obligations under the UK WEEE regulations which require
Justcatering.com Ltd to be responsible for financing the collection
treatment , recovery and environmentally sound disposal of any product
supplied before 13th August 2005, were a similar new product is beeing
purchased.
Justcatering.com Ltd will undertake to arrange to collect, treatment,
recovery and environmentally sound disposal of any product supplied
before the 13th August 2005 ( or outside the scope of the WEEE
regulations ) subject to payment of its current disposal fees.
General
This Disclaimer should be read in conjunction with the Terms and
Conditions of Sale which appear on this website. You are a consumer
under this Disclaimer and our Terms and Conditions of Sale if you are
buying products for your private use and not in the course or for the
purpose of any trade or business.
