Delivery on mainland UK orders usually within 10 working days. Standard
costs are displayed on the site
Orders up to £159.99 (excl.Vat) - £9.95
If you require delivery on a Saturday this can be arranged at extra
cost. (Please check with customer services)
Orders placed on a weekend will not be processed until the next working
day.
For remote areas, off-shore and Northern Ireland please allow an extra
3-4 days for delivery. Due to weight restrictions additional charges
may apply. See our full terms and conditions of sale.
Deliver times and costs can be checked and confirmed by emailing
sales@medicalrefrigeration.co.uk
Delivery is usually made by courier. If you have any queries concerning
delivery of your order please contact our Customer Service Department
by email at sales@medicalrefrigeration.co.uk
Export Orders
Export orders must be sent by email only to obtain export pricing and
freight costs. If you have any special requirements please email
sales@medicalrefrigeration.co.uk with full details of your order,
listing the quantity of each item, the Product part number, colour and
size required if applicable. You will receive a quote by return.
Minimum export order GBP £1000.00 before freight.
We have many years of export experience and only use approved freight
forwarders. We can export to most places around the world. Your order
can be shipped by air, sea, road or courier, dependant on weight and
volume.
Goods returned will be accepted entirely at
medicalrefrigeration.co.uk discretion, within 30 days of delivery to
you providing that they are unused, in perfect condition and in their
original packing. Carriage will be charged on all returns. You must
email us at sales@medicalrefrigeration.co.uk to obtain authorisation to
return goods. Any goods returned to medicalrefrigeration.co.uk without
authorisation or not in the condition set out above will be rejected
and returned to you at your cost. medicalrefrigeration.co.uk reserve
the right to charge an administration / Re Stocking charge on all
returns of 50% of value. Where goods do not appear in a
medicalrefrigeration.co.uk publication (including but not limited to
our catalogue, or a leaflet, or our website) and are specially ordered
for you, medicalrefrigeration.co.uk will only accept return of the
goods if they are defective and returned within 2 days of delivery by
you.
Goods that are built to order can not be returned or refunded. If a
customer refuses to take delivery of goods that have been built to
order and paid for in advance then the goods will be returned to the
factory for a maximum of 2 weeks after which they will be disposed of
unless the customer makes arrangements for them to be redelivered at
their own cost.